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Payment & Policies

Find out about payment methods and Eco Earth's policies and procedures here.

Returning goods

7 day returns policy.

Faulty Goods

If a product you purchase from us is faulty you can return it to Eco Textiles for a full refund or exchange.

Order Time and Back Orders

Eco Earth do our best to despatch all orders within 7 working days

Complaints

We want you to be happy with your shopping experience with us.

Data Protection

We request personal details on the order form for our records only.

Payment Methods

Currently, we are taking orders, which need to be paid for by Paypal after an order has been placed.  If you are experiencing any problems with Paypal please contact us by emailing sales@ecoearfthfabrics.com and we will do our best to help you. We are currently working to set up either WorldPay or Protx for secure card payments.

 

We are able to accept Switch/IBAN payments if you contact us for our details. 

 

We are not able to accept card payments over the phone at present.

 

Note we do not keep any credit card details on this site.

Eco Textiles Ltd, 7 Windsor Avenue, Bristol BS5 8RF. sales@ecoearthfabrics.com. Registered in England No. 6808701

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